Business Studies Revision Poster
What is business?
A business is an organization or economic system where goods and services are exchanged for one another or for money. Every business requires some form of investment and enough customers to whom its output can be sold on a consistent basis in order to make a profit.
Customer: A person or organization that buys goods or services from a store or other business.
Consumer: A person who ultimately uses (or consumes) the product brought.
Suplier: A person or organization that supplies goods or services.
Products: An item which is tangible and you could touch.
Service: Something that you receive or something that is done for you.
what is businuss?
Understanding Customer needUnderstanding customers is the key to giving them good service. To give good
customer care you must deliver what you promise. But great customer care
involves getting to know your customers so well that you can anticipate their
needs and exceed their expectations. If you understand your customers needs then that will help your services develop.