customer service

Good example of customer service: one good customer service that i had was at a Nike store, one of the employees was really nice and knew how to have conversation with someone. we ended up having a conversation about Nike and their products.

5 rules for customer service   

  1. having a nice attitude towards customers
  2. making eye contact when talking to customers/ look interested.
  3. smile/ look happy
  4. customer is always right
  5. Going above and beyond what the customer expects.