Consumer Bill of Rights
In the 1960s, a special effort was made to strengthen the consumers' voice. President John F. Kennedy and, later, President Richard Nixon emphasized five major rights of consumers.
1-Consumers have the right to a safe product-- one that will not harm their health or lives.
2-Consumers have the right to be informed for protection against fraudulent, deceitful, or grossly misleading information and to be given the facts needed to make informed choices.
3-Consumers have the right to choose--to have available a variety of products and services at competitive prices.
4-Consumers have the right to be heard--the guarantee that consumer interests will be listened to when laws are being written.
5-Consumers have the right to redress--the ability to obtain from the manufacturers adequate payment if their product causes financial or physical damage.