Tech Support for Online Students

General troubleshooting tips:

  • For best results, use Chrome or Firefox as your browser.
  • Keep your browser updated to the most current version.
  • Switch browsers if you encounter a problem. Sometimes this will resolve the issue.

CI Help Desk:
For problems you are unable to resolve, please contact the CI Help Desk

Help Desk Hours:  

  • Monday-Thursday: 8am-8pm
  • Friday: 8am-5pm
  • Saturday and Sunday: closed