Leading Edge Recovery
A national collection agency dedicated to delivering world-class performance to its clients.
About Leading Edge Recovery
Chicago-based collection agency Leading Edge Recovery Solutions (LERS) operates according to its core values of high performance, controlled growth, and technological innovation. By narrowing its focus to offer an exceptional level of service for its clients, Leading Edge Recovery Solutions has earned an A+ rating with the Better Business Bureau.
The company provides a number of web-based tools for to assist debt holders, including WebPay, a secure online payment portal, and the Consumer Help Center, a resource that provides a direct connection between debtors and LERS management for the purpose of open, expedient communication. Through WebPay, customers can schedule one-time payments, view their payment histories, and manage their account settings. The Consumer Help Center removes the hassle of repeatedly relaying concerns to lower-level employees, thereby enabling consumers to share their feedback and questions directly with management.
Leading Edge Recovery Solutions has earned awards from a number of satisfied clients since launching in 2003, including Best in Class awards, service awards, and a Most Valuable Team award. In 2008, LERS ranked in the Inc. 5000's top 100 for Chicago-metro businesses and 346 overall on the Inc. 500 list.