Consumer Protection

We've all experienced examples of Bad Customer Service. Did you know that legally speaking, all products and services that we consume should be...

1. Fit for Purpose (The Product has to do the job it was designed for)

2. Product / Service should match its description (Illegal to give false description incl size, quantity, materials, properties etc)

3. Product / Service should be of satisfactory quality (Should be well made..not broken , faulty, low quality etc)

Your Turn...

Using the above points, tell us your most outrageous and truly shocking example of law-breakingly bad customer service using a brand new tackk!

Bonus Question: Which of the 3 points covered is 'Sale and Supply of Goods Act' and which is 'Trade Descriptions Act'?