Mortgage Lending Division Director Cyndi Ray
About Cyndi Ray
Cyndi Ray has more than 15 years of experience in the mortgage lending industry, and has worked in a supervisory capacity for major international corporations. At TIAA-CREF in Charlotte, North Carolina, where she worked from 2013-2014, Cyndi Ray served as a senior director of home lending. For this position, she recruited for and led the development of the bank’s consumer home loans division. She managed the division’s staff development, customer service, and profit goals.
Before TIAA-CREF, Ms. Ray held several positions with the JP Morgan Chase Corporation in Columbus, Ohio. From 1998 to 2013, she held the title of vice president of national sales, and was able to dramatically improve sales metrics and profitability, as well as employee retention rates and loyalty through the training and internal promotion programs she implemented within the company.
Dedicated to the development of effective leadership practices, Ms. Ray often acts as a mentor to young female professionals through the National Association of Professional Women. For the 2013-2014 year, that organization named her its Woman of the Year.