Email Etiquette Notes
1. Be concise and to the point2. Answer all questions, and pre-empt further questions3. Use proper spelling, grammar & punctuation4. Make it personal5. Use templates for frequently used responses6. Answer swiftly7. Do not attach unnecessary files8. Use proper structure & layout9. Do not overuse the high priority option10. Do not write in CAPITALS11. Don't leave out the message thread12. Add disclaimers to your emails13. Read the email before you send it14. Do not overuse Reply to All15. Mailings > use the bcc: field or do a mail merge16. Take care with abbreviations and emoticons17. Be careful with formatting18. Take care with rich text and HTML messages19. Do not forward chain letters20. Do not request delivery and read receipts21. Do not ask to recall a message.22. Do not copy a message or attachment without permission23. Do not use email to discuss confidential information24. Use a meaningful subject25. Use active instead of passive26. Avoid using URGENT and IMPORTANT27. Avoid long sentences28. Don't send or forward emails containing libelous, defamatory, offensive, racist or obscene remarks29. Don't forward virus hoaxes and chain letters30. Keep your language gender neutral31. Don't reply to spam32. Use cc: field sparinglyand thats what you need to know and your details ^.^!