the remote diagnosis and treatment of patients by means of telecommunications technology.


  • Increase 60 minute Door To Needle Times
  • Increase tPA utilization up to 40%
  • Improve patient retention
  • Provide a program of process improvement with Value Stream Mapping
  • Program will incur cost only when utilized
  • Increase regional market share and improve regional reputation


  • The overall cost of telecommunication system, especially data management apparatus and practical training of medical professionals is great.
  • Virtual clinical treatment decreases human interaction among the healthcare professionals and patients that increases the risk of error in clinical services, if the service is delivered by inexperienced professional. Moreover, confidential medical information can be leaked through faulty electronic system.
  • Telemedicine might take longer time for the difficulties in connecting virtual communication due to low internet speed or server problem. Moreover, this system cannot provide immediate treatment, such as, antibiotics.
  • Low quality of health informatics records, like, X-ray or other images, clinical progress reports, etc. run the risk of faulty clinical treatment.
  • Telemedicine system requires tough legal regulation to prevent unauthorized and illegal service providers in this sector.

Example 1: During the disaster in Haiti.

Example 2: About 13 percent of all intensive care unit beds in the country are supported by tele-ICU technology. At the University of Massachusetts Memorial Medical Center in Worcester, having trained intensivists provide ICU care remotely resulted in a 20 percent decrease in mortality, a 30 percent drop in lengths of stay and reductions in care costs.

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