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HCA 230 Week 1 Individual Assignment The Communication Process Model

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Complete the Associate Program Material: Communication Process Worksheet, located on your student website.

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HCA 230 Week 2 Individual Assignment Cultural Considerations

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Resources: cross-cultural communication searches in this week’s Electronic Reserve Readings

Select a culture other than your own and research information about that group’s perceptions of health and health care.

Write a 400- to 450-word response to the following:

Identify the principles of cross-cultural communication.

Explain how any cultural differences could become barriers affecting the communication process with health care providers.

Includeat least two references.

Format your response consistent with APA guidelines.

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HCA 230 Week 3 Individual Assignment Verbal and Nonverbal Communication

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Resource: “Verbal and Nonverbal Communication” video located in this week’s Electronic Reserve Readings

Write a700- to 1,050-word paper that includes the following:

Describe the principles of verbal and nonverbal communication.

Explain which three principles you think are critical for effective communication.

Include at least one personal experience with a difficult verbal or nonverbal communication.

Explain how you could use these principles to promote communication in a health care workplace.

Explain how technology influences the communication process.

Includeat least three references.

Format your paper consistent with APA guidelines.

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HCA 230 Week 4 Individual Assignment Listen Up (Lets Collaborate)

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Imagine you are the office manager for a medical practice and have recently attended a conference where you learned about active listening and its benefits. You want to share the information with your practice’s staff.

Write a400- to 450-word memo describing the process of active listening and how it benefits the health care workplace.

Includeat least two references.

Format your memo consistent with APA guidelines.

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HCA 230 Week 5 Individual Assignment Are You A Good Communicator

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Imagine you are a writer for a health care trade magazine. The editor has asked you to write next month’s editorial on interpersonal relationships in the health care industry.

Resource: How Assertive Are You? quiz in Ch. 6 of Communicating in the Workplace

Write a 700- to 1,050-word editorial essay and include the following:

Define effective communication and explain why quality interpersonal relationships are important, particularly in the health care industry.

Describe supportive and defensive relationships and explain why one type of relationship is more appropriate for the health care industry.

Define assertive style and explain its appropriateness in a health care workplace.

Self-assess the elements of your interpersonal communication skills.

Use your self-assessment as an example to explain what others can do to self-assess their assertiveness so they might make changes in their style to positively influence their health care workplace.

Includeat least three references.

Format your essay consistent with APA guidelines.

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HCA 230 Week 6 Individual Assignment Conflicts Are Important

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Complete the Associate Program Material: Conflicts are Important Worksheet, located on your student website.

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HCA 230 Week 7 Individual Assignment Working With Teams

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For this assignment, you will choose from the following options:

Option 1: Team Plan Report

Option 2: Welcome Meeting

Read the instructions in the Associate Program Material: Working With Teams, located on the student website, and select one option to complete the assignment.

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HCA 230 Week 9 Final Project Interpersonal Communication Presentation

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Resources: Associate Program Material: Final Project Overview and Timeline, Associate Program Material: Final Project Case Studies

Choose a case study from the Associate Program Material: Final Project Case Studies.

Develop an 8- to 12-slide Microsoft® PowerPoint® presentation, in which you:

Include an introduction and conclusion

Identify the case study you have chosen.

Define the elements of good interpersonal communication.

Explain what happened in the case study and why it is an example of poor interpersonal communication. Include the following:

o Perceptions of the participants

o The conflict type and conflict management styles

o Listening barriers

o Supportive and defensive climates and relationships

o Verbal and nonverbal communication

Explain what could have been done differently in each case study. This must align to the elements of effective interpersonal communication.

List major points in the slides. Include detailed explanations that correlate to each point in the speaker notes section.

Include videos, audio, photos, diagrams, or graphs as appropriate.

Format yourpresentation consistent with APA guidelines.

Submit the Microsoft® PowerPoint® presentation assignment.

Note. Local Campus students must deliver a 5- to 10-minute oral presentation using the Microsoft® PowerPoint® presentation in addition to submitting the file to the facilitator.

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