Monica Eaton Cardone

Customer Retention Specialist

About Monica Eaton Cardone

As founder of, Monica Eaton-Cardone has helped many businesses understand the chargeback process and handle claims in an effective manner. Focused on helping Internet-based and other businesses reduce their chargeback rate, offers specialized resolution and response services that help clients remain focused on their own core competencies. Monica Eaton-Cardone has drawn the attention of The New York Times and The Wall Street Journal, among major industry news outlets, for her expertise in handling these matters.

Monica Eaton-Cardone comes to this role with diverse experience in direct response sales, software development,and customer retention. She has offered individualized marketing services to such high-profile companies as Ford Motor Company, NatureMade, and United Auto Group. She currently leads as chief operating officer of,in which role she strives to create a reliable business model in the changing world of online customer acquisition. Also an advocate for health and wellness and education advancement, her pioneering efforts include Chairman of, a scholarship program for under-motivated teens that is supported by the Pinellas County Education Foundation in effort to improve and inspire youth achievement.