How my self-presentation can affect the organization I work for.
Or the customers opinion in the Bakery.
If the employee was being polite, had a good/positive attitude then the customer would likely come back again after receiving good. Also having a good body language, would show you are interested and are happy serving the customers in the work place.
If an employee was awkward, and was doing correct orders/requests, and the customer has to wait a long time for their order. Then likely, the customer won't come back because, they may think everyone might be like so it has set a bad example for the organization.