The Woo Group RBC Wealth Management Tokyo Stewardship

Our Commitment to Responsibly Managing Our Clients’ Assets

Our first priority is responsibly managing the financial assets you entrust to us — helping you more effectively manage your wealth and achieve your financial goals. As a client of RBC Wealth Management, you can expect to be treated with the honesty and respect you deserve by a firm you can depend on.

Our stewardship commitment extends beyond helping you manage your wealth to something CEO John Taft calls the Second Golden Rule: leaving the world a better place than you found it. This deep sense of duty to our clients, communities, employees and the environment is part of a larger corporate value system that drives every decision we make and guides every action we take.

Learn more about how we act on our stewardship values:

Clients: Our commitment to the people we serve

Our clients can expect personalized service and financial advocacy tailored to their needs and objectives. We pledge to:

- Hold ourselves accountable to transparency.

- Advocate strongly for a national fiduciary standard of care.

- Offer strength and stability through our parent company — Royal Bank of Canada (RBC) — a global leader in diversified financial services.

Communities: Our commitment to the places where we do business

Communities can expect a partner who invests in improving the quality of life in the cities where we do business. We pledge to:

- Provide sponsorship support to events that enrich people culturally.

- Provide financial support to non-profits serving youth education, human services and the arts.

- Promote employee giving and volunteer work to support local charities.

Employees: Our commitment to the people who work for us

Employees can expect a welcoming and inclusive work environment where they can contribute and grow. We pledge to:

- Attract and retain the most talented financial advisors and professional support staff available.

- Promote a diverse workforce that reflects the communities in which we do business.

- Create an inclusive culture that allows people from all backgrounds to make a difference, both in our business and in their own careers.

Environment: Our commitment to preserving natural resources

Current and future generations can expect an environmentally sustainable business. We pledge to:

- Initiate environmental objectives to promote environmentally responsible business practices and reduce our environmental footprint.

- Encourage employee involvement in environmental policy, provide environmental education and tools to employees and promote environmentally responsible behavior.

- Support the RBC Environmental Blueprint and adapt policies and programs to coordinate with Royal Bank of Canada’s (RBC) environmental efforts.

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