Learn to Listen, Listen to Learn
PRE-APPROVED HR Certification
Wednesday, July 16, 2014
9:00 a.m. - 1:00 p.m.
Learn to enhance your listening skills to be a better communicator. Optimal listening skills builds morale, resolves conflict and inspires innovation. Know how to listen to employees makes all the difference in achieving your business results!
In this workshop:
- Recognize the importance of developing good listening skills by reflecting on past listening experiences
- Discover five different listening approaches and their unique characteristics
- Discover your most natural listening approaches
- Learn when to use each of the five listening styles to be more effective