Skills and Characteristics you need to work in the IT Industry
you can't make love without a glove
For an IT job you need to be able to have a skill of working with customers/employees to identify computer problems and advising on the solution. You also need to know how to Log in and out, keeping records of customer/employee queries.
Observe call logs so you can identify common blips and underlying problems.
Improve self-help documents so customers/employees can try to fix problems themselves.
Working with field engineers to visit customers/employees if the problem is more serious.
Testing and fixing faulty equipment/Games.
Since first impressions are important within social media, having creative skills could be a great advantage in the field.
Creative designs, having a strong sense of colors, fonts, and layouts.
If you are serious about social media, you could need to hone skills that may be learned while earning a social media college degree or attending social media conferences and seminars.