Consumer Bill of Rights
By: Spencer Johnson
*Consumers have the right to a safe product---one that will not harm their health or lives.
*Consumers have the right to be informed for protection against fraudulent, deceitful, or grossly misleading information and to be given the facts needed to make informed choices.
*Consumers have the right to choose---to have available a variety of products and services at competitive prices.
*Consumers have the right to be heard---the guarantee that consumer interests will be listened to when laws are being written.
*Consumers have the right to redress---the ability to obtain from the manufacturers adequate payment if their product causes financial or physical damage.