Technology network for a receptionist

The role of a receptionist is to dealing with post, making sure there is enough stationary and maybe ordering more if it runs out, answering the phone and passing on calls, managing a booking system, providing and sending out information, greeting and looking after visitors,  answer enquiries in person, by phone and on email, typing and setting up documents such as letters, emails and spreadsheets, keeping computer records up to date, filing (manual and electronic), using office equipment such as printers, photocopiers and fax machines,managing staff appointments, simple bookkeeping, setting up meetings and taking minutes and emailing minutes to necessary people, making travel arrangements for staff and keeping the reception area tidy.

System Recommendations

Intel Core i7 4930K is fast enough for a receptionist

Kingston 2gb 1600MHz DDR3 has enough memory for a receptionist to perform their duties and it is good value for money

Asus X99-DELUXE Socket 2011-v3 8 Channel Audio ATX Motherboard has good performance levels, good value for money, compatible

WD 1TB Green Desktop Drive is fast and reliable and good value for money

Corsair Carbide 300R Case is good value for money as it is basic case and is easy to install.

Asus R9 280 DirectCU II 3GB GDDR5 Dual DVI HDMI DisplayPort PCI-E Graphics Card is easy to install and good value for money.

LG 22M45HQ 22" LED VGA HDMI Monitor is good value for money, easy to set up and the image and build quality is good.

Logitech Keyboard K120 is good value for money and performs well for a receptionist.

Microsoft Wireless Mobile Mouse 3500 is very compatible for most computers

Network Topology

I recommend that the receptionist uses a ring topology because the nodes are connected in a closed loop. Messages can be sent around the ring and each node reads the messages addressed to it. One of the advantages is that it can span larger distances than any other networks because each node regenerates messages as they pass through it.

I recommend that the receptionist uses peer to peer because it uses two or more computers so they could have two or receptionists on reception at the same time which would be quicker if the business was busy.

5 network issues

Electrical Interference

There could be an electrical interference that could occur between non-shielded cables and electrical devices. Electrical disruptions or noise given off by the cables and devices sometimes interfere with each other. To solve this problem try moving the router around or separate the cables to reduce electrical interference.

Unplugged cables

  If you experience network issues make sure that all the plugs and wires are in the right holes and that the indicator lights are all on. Ensure that all connections are properly  seated and indicator lights are on.

Improperly Configured Settings

When you first set up a router there are setting that need to be configured in order for the network to run smoothly. if the setting were mistakenly changed then there are things you can do. One thing is that you need to locate the routers configuration page and make sure that the settings are at the recommended setting. Contact the manufacturer if you are unsure of the settings.

Conflicting Applications

A lot of self installed applications use a portion of network bandwidth in order to operate and transfer information over the network. Some applications may be resource heavy which may use a large chunk of bandwidth which slows down the network. Applications may conflict with each other and cause network issues. To solve this contact your network manager to make sure that there are no applications using too many system resources and close the ones that are.

How the recruitment agency can use the network to manage its resources?

User logins - This is used to protect the business from unwanted people.

Shared hardware resources - This is the computer data that can be easily accessed from a remote computer through a local area network(LAN) or ethernet. The most frequently used shared network environment objects are files, data, multimedia and hardware resources like printers, fax machines and scanners.

Shared storage -This is essential for a company because this is how people can access the files without having to transfer them to a local workstation. The shared storage server needs to be backed up.

Shared security - Organizations present ongoing opportunities for unauthorized shared resources. Security mechanisms should be implemented to provide efficient parameters

Data back up - this is used to keep a back up of important data residing on computer or network hard drives. Back up software enables the creation of an exact duplicate of computer files that can be used for restoring the original files in case of file corruption, accidental/intentional deletion or disaster.

Software Licences

Proprietary Licence - most software licences are proprietary which means that the software publisher allows a licence to use one or more copies of software but the ownership of the copies remains with the software publisher. Before the user is allowed to use the software they must accept the licence.

GNU General Public licence - these are agreements under which open source software is licenced. End users may do things like change the source code. But any refinements must be made available under a GNU GPL licence. It is also referred to as free, copyleft licences.

End User Licence Agreement - It is also called "Clickwraps" or "Shrinkwraps." It indicates the terms under which the end user may use the software. Agreements with organisations of companies often take the form of contracts between the organisation and the software publisher and specify the terms of use for all users from the organistion.

Workstation licences - these are licences that permit the installation of an application on a single computer. You may not install the software on more than one computer unless you purchase a licence for each additional machine. Most workstation licence agreement allow you to make a single copy of the software as long as that back up copy is used only to restore the software onto the same machine or a separate computer if the software is removed from the original computer.

Concurrent use licence - this type of licence permits you to install the software on multiple machines as long as the number of computerusing the software at the same time does not exceed the number of licences you have purchased. It is usually used in conjuntion with "licence manager" software that prevents the number of licences from being exceeded.

Site Licences - a site licence permits the use of software on any computer at any specified site. Unlimited site licences allow the installation of software on any number of computers as long as those computers are located at the specified site. Some site licences permit the installation on computers by particular entity such as a universtity regardless of location. Some vendors refer to to their licences as site licences but restrict the of computers on which the software may be installed. The only way to know for sure is to read the licence specifics.

Perpetual Licences - These are licences without expiration date which permit the use of software in definately without requiring a recurring fee for continued use. Most software that individuals buy for use on their home computers are perpetual licenses.

Non-perpetual licences - these are licences that lease the software for a use for a specified period of time usually anually but sometimes bi-anually. Users are required to remove the software from their computer if they cease paying the license fee.

Licence with maintenance - some license agreements allow the user to purchase maintanence of software assurance along with the original license fee which entitles the user to recieve new versions of the software for up to two years until the maintenace agreement expire.


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