whats the advantages and disadvantages of customer service?
businesses tend to provide good customer service,they do this to make the customers happy and amazed so they will come back.
If a business has a rubbish customer service,they will lose money as well as customers.
a customer would tend to go to places where they enjoy it and the customer service is 100% and the attitude is good.
mcdonalds can hold a bad customer service,i know this because mcdonalds can get very crowded and packed,therefore people become very annoyed.