Wholesale Koyal Group Discounts and Promo Codes FAQS
· What are my payment options?
· What is the currency for all prices?
· Will I be charged sales tax?
· Can I order by phone?
· How do I know if my purchase has been confirmed?
· Do you offer samples?
· If an item is out of stock, when will it be back in stock?
· Do you ship to Canada?
· Do you ship internationally?
· How do you ship internationally?
· What is your policy regarding duties, taxes and brokerage fees?
· How do I place my international order?
· Why do we charge a $5.00 USD international shipping quote fee?
· How do I pay for my international order?
· How are international shipping and handling charges determined?
· How long will it take me to receive my international order?
Shipping & Fulfillment
· How do I check on the status of my order?
· What are my shipping options?
· How are shipping and handling charges determined?
· Will I receive a shipment confirmation?
· If I place my order today, how long does it take to receive my order?
· Do you offer same day shipping?
· Do you offer Express shipping?
· Do you offer rush processing?
· Where will KoyalWholesale.com ship my order?
· When should I use signature confirmation?
· What qualifies for free shipping?
· What is your return policy?
· What do I do with damaged or defective products?
· What is your glassware policy?
· What happens if I am missing an item?
· How do I change or cancel my order?
Special Services & Programs
· Does Koyal Wholesale have an affiliate program?
· Does Koyal Wholesale have a wholesale program?
· How does Koyal Wholesale safeguard my information?
· How does Koyal Wholesale use my personal information?
About Koyal Wholesale
· What are Koyal Wholesale's hours of operation?
· Where is Koyal Wholesale located?
Contacting Koyal Wholesale
· How can I provide customer feedback?
· How can vendors submit a product for review?
· I am with the press, whom do I contact?
· Whom do I contact about partnership opportunities?
· Whom do I contact for general inquires?
Regulations & Compliance
· Proposition 65 Warning
· Are we shipping your order on a pallet or in a shipping container?
· Are you a wholesale customer in California?
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