21st century Miss Johansen
1. You should not use all capitals.
You should not do this because it is considered online screaming
2. Do not send chain letters.
Do not send chains because people may think it's annoying.
3. Do not reply to spam.
Do not reply to spam because it could cause a virus.
4. Use proper greeting and grammar.
You should use proper grammar because it looks professional and use good greeting because it is nice.
5. Avoid long sentences.
Do not use long sentences because people will get bored.
Hope you learned something : )